Legal

Privacy Policy

Last updated: June 30, 2026

This Privacy Policy explains how MegaHerd ('MegaHerd', 'we', 'us', or 'our') collects, uses, discloses, and protects personal information in connection with our website and the MegaHerd operations platform (together, the 'Services'). We are committed to handling personal information responsibly and only as needed to operate and improve the Services.

1. Information we collect

We collect the following categories of information:

  • Information you provide. When you request a demo or contact us, we collect details such as your name, organization, email address, phone number, operational segment, and any message you choose to share.
  • Account and platform data. For customers using the platform, we process configuration, user, and operational data on behalf of the customer under our service agreements.
  • Technical data. We collect limited technical information such as IP address, browser type, device information, and usage data to keep the Services secure and reliable.

2. How we use information

  • To respond to demo requests and inquiries.
  • To provide, operate, maintain, and improve the Services.
  • To secure the Services and prevent fraud or misuse.
  • To comply with legal obligations and enforce our agreements.
  • To communicate important updates about the Services.

3. Legal bases for processing

Where applicable law requires it, we process personal information on the basis of your consent, our legitimate interests in operating and improving the Services, the performance of a contract, and compliance with legal obligations.

4. How we share information

We do not sell personal information. We share information only with service providers who help us operate the Services (for example, infrastructure, email delivery, and analytics providers) under appropriate confidentiality and data-protection obligations, and where required by law or to protect our rights. Customer operational data is processed under the terms of the applicable customer agreement.

5. Data security

We apply administrative, technical, and organizational safeguards designed to protect personal information, including role-based access controls, encryption of data in transit, and auditable operator actions. No method of transmission or storage is completely secure, but we work to protect information appropriate to its sensitivity.

6. Data retention

We retain personal information for as long as needed to fulfill the purposes described in this policy, to comply with our legal obligations, resolve disputes, and enforce our agreements. Demo and contact information is retained only as long as reasonably necessary to follow up on your request.

7. Your rights

Depending on your location, you may have rights to access, correct, delete, or restrict the processing of your personal information, or to object to processing or request data portability. To exercise these rights, contact us using the details below. We will respond consistent with applicable law.

8. International transfers

We may process and store information in countries other than your own. Where we transfer personal information across borders, we use appropriate safeguards consistent with applicable data-protection laws.

9. Children's privacy

The Services are intended for organizations and professional users and are not directed to children. We do not knowingly collect personal information from children.

10. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Material changes will be communicated through the Services where appropriate.

11. Contact us

If you have questions or requests regarding this policy or your personal information, .